Privacy Policy

Last Updated: March 6, 2025

Introduction

Welcome to UnfoldWings. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, process, and store your information when you visit our website (unfoldwings.com) or use our cloud applications and services.

1. Important Information and Who We Are

Data Controller

UnfoldWings SAS is the controller of your personal data.

Applicable Law

This privacy policy has been designed to comply with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

2. The Data We Collect About You

We collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

CategoryExamplesLegal BasisRetention Period
Identity DataName, usernameContractual necessityUntil account deletion
Contact DataEmail address, phone number, company nameContractual necessityUntil account deletion
Financial DataPayment informationContractual necessity7 years (as required by law)
Technical DataIP address, browser type, device informationLegitimate interest (security)12 months
Profile DataPreferences, feedback, survey responsesLegitimate interest (service improvement)Until account deletion
Usage DataInformation about how you use our website and servicesLegitimate interest (service improvement)24 months
Content DataFiles, documents, and content you upload or createContractual necessityUntil account deletion

Special Categories of Personal Data

We do not collect any Special Categories of Personal Data about you (this includes details about your race, ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health data, and genetic and biometric data).

Children’s Data

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect data from children.

3. How We Collect Your Personal Data

We use different methods to collect data from and about you including:

Direct interactions

You may provide us with your Identity, Contact, and Financial Data when you:

Automated technologies

As you interact with our website, we automatically collect Technical Data about your browsing actions and patterns. We collect this data by using cookies, server logs, and other similar technologies.

Third parties

We may receive data about you from various third parties, such as analytics providers, payment service providers, and technical service providers.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Purposes for Which We Will Use Your Personal Data

PurposeData CategoriesLegal Basis
Account creation and managementIdentity, ContactContractual necessity
Processing paymentsFinancial, ContactContractual necessity
Providing our servicesContent, UsageContractual necessity
Security and fraud preventionTechnical, IdentityLegitimate interest
Service improvementUsage, ProfileLegitimate interest
Marketing and communicationsIdentity, ContactConsent

Marketing

We will always get your express opt-in consent before sharing your personal data with any third party for marketing purposes. You can opt out of marketing communications at any time by clicking the “unsubscribe” link in any marketing email or by contacting us.

5. Data Sharing and Disclosures

We may share your personal data with the following categories of recipients:

All third-party service providers are required to respect the security of your personal data and to treat it in accordance with the law.

6. International Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA). Whenever we transfer your personal data outside the EEA, we ensure a similar degree of protection is afforded to it by using specific contracts approved by the European Commission (Standard Contractual Clauses).

7. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. These include:

We limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know. They are subject to a duty of confidentiality and will only process your personal data on our instructions.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider:

Under the GDPR, you have the following rights in relation to your personal data:

To exercise any of these rights, please contact us at privacy​@unfoldwings.com. We will respond to all legitimate requests within one month.

10. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

Types of Cookies We Use:

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. However, if you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last Updated” date at the top of this policy. We will also notify you through email if the changes are significant.

12. How to Complain

If you have any concerns about our use of your personal data, you can make a complaint to us at privacy​@unfoldwings.com.

You can also complain to the CNIL (Commission Nationale de l’Informatique et des Libertés), the French data protection authority, if you are unhappy with how we have used your data:

CNIL

13. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact our Data Protection Officer:

For any questions about our policy, please contact: policy@unfoldwings.com


UnfoldWings SAS
41 Rue de la Chaussée d'Antin
75009 Paris, France

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